TapVoter Frequently Asked Questions

Question 1

How much does TapVoter cost?

Accepted Answer

Elections are completely free forever — no hidden fees, no credit card required. You can create unlimited elections with up to 10,000 voters per election at no cost. Polls have a free tier for basic use, plus a Pro plan at $4.99/mo or $49/yr for advanced features like rating scales, image options, scheduled launch, and PDF reports.

Question 2

What are TapVoter Polls?

Accepted Answer

TapVoter Polls are quick polls for gathering opinions. There's a free tier for basic use, plus a Pro plan at $4.99/mo or $49/yr that unlocks advanced features including rating scales, image options, scheduled launch, PDF reports, passcode protection, and write-in responses.

Question 3

What's the difference between Elections and Polls?

Accepted Answer

Elections use voter keys for secure, authenticated voting with 5 voting methods (Direct, Ranked Choice, STAR, Approval, and Multi-Winner). Polls are lighter-weight for quick opinion gathering with optional Turnstile verification.

Question 4

What languages are supported?

Accepted Answer

TapVoter supports 30 languages including English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Ukrainian, Chinese, Japanese, Korean, Arabic, Hebrew, Hindi, Thai, Vietnamese, Turkish, Swedish, Norwegian, Danish, Finnish, Malay, Indonesian, Filipino, Romanian, Czech, Hungarian, and Custom Language options. All interface elements, voting screens, and email notifications are available in these languages.

Question 5

Can I customize the voting interface text?

Accepted Answer

Yes! You can customize all text labels, button text, and instructions in the voting interface to match your organization's preferred terminology. This works in any of our supported languages, and you can even mix languages if needed for multilingual organizations.

Question 6

Are there any limits?

Accepted Answer

Elections are free with generous limits: up to 10,000 voters per election, elections can run for up to 31 days, and can be scheduled up to 6 months in advance. There are no restrictions on the number of elections, candidates, or positions you can create.

Question 7

What voting methods does TapVoter support?

Accepted Answer

TapVoter supports 5 voting methods: Direct, Ranked Choice, STAR, Approval, and Multi-Winner.

Question 8

How secure is the voting system?

Accepted Answer

TapVoter implements multiple security layers including SHA-256 hashed voter keys, cryptographic audit trails with receipt codes, public transparency logs, Altcha proof-of-work CAPTCHA, Cloudflare Turnstile for polls, rate limiting, Zod schema validation, and strict Content Security Policy headers.

Question 9

Is voting anonymous?

Accepted Answer

Yes, voting is anonymous. While administrators can see who has participated (voted or not voted), they cannot see how any individual voted. Votes are stored separately from voter identities to ensure complete privacy.

Question 10

What is the transparency log?

Accepted Answer

Every TapVoter election includes a publicly shareable transparency log that records all lifecycle events — creation, setup changes, voter key generation, voting activity, and results. It uses SHA-256 cryptographic hashing for tamper-evident verification. Anyone with the link can audit the election without needing an account.

Frequently Asked Questions

TapVoter vs Competitors

Pricing & Business Model

Multilingual Support

Getting Started

Polls

Election Configuration

Voter Experience

Security & Privacy

Still have questions?

Quick Tips

Educational Resources & Guides

Best Practices for Online Elections

How to Choose the Right Voting Platform

Single-Choice vs. Ranked-Choice Voting

The Complete Guide to Election Security

5 Strategies to Increase Voter Turnout

What Is Instant Runoff Voting (IRV)?

Online Voting for Schools

Anonymous Online Voting — Secret Ballots

How to Create an Online Election

How to Create an Online Poll